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Contact Us

Have questions, feedback, or need assistance? Reach out to us using the form below, and our team will get back to you as soon as possible.

Contact Information

Email

support@nearbyassist.com

General Inquiries

contact@nearbyassist.com

Live Chat

Available 24/7 in our mobile app or chat with our assistant.

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Frequently Asked Questions

Can't find the answer you're looking for? Contact our support team.

How do I create an account?
Tap "Sign Up" on the home page and enter your email address or sign in with Google or Apple. You will receive a verification email — click the link to activate your account. You can then set your display name, preferred language, and home location.
How do I create a business account?
Sign up as a regular user first, then navigate to your profile settings and select "Register as Business". You will need to provide your business name, address, category, business hours, and optionally upload a logo and photos.
How do I reset my password?
On the sign-in screen, tap "Forgot password?" and enter your email address. You will receive a password-reset link valid for 60 minutes. If you signed up with Google or Apple, use those providers to sign in instead.